Shipping Policy
All items are ready to ship except where stated as 'pre-order'.
- Where items are currently in stock', please allow 3-7 working days, on any given day, for your item to ship.
- To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
- We will ship to PO Boxes. However, expedited shipping is not available to a PO Box. Other carrier options are available, and we reserve the right to change carriers at any time.
- For 'pre-order' items, please allow the recommended time stated in the listing for the item to be ready prior to dispatch.
- If your order consists of a mix of pre-order and in stock items, your order will be dispatched in one shipment once the pre-ordered item is available (typically 4 weeks). This is to avoid confusion and to make sure you receive all your items together. Time taken for a pre-ordered item to ship is stated within the item’s listing.
- Where your order contains a mix of pre-order and in stock items & you would like the in-stock item to ship immediately please contact us to create an invoice for shipping only or place two different orders.
- For U.S. Domestic & International orders, we will use USPS or UPS to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements. Your final shipping cost is displayed at the point of checkout.
- For Letterman/Bomber jacket orders, please ensure a recipient is at the shipping address to sign for and receive your parcel.
- US Expedited Delivery orders need to be placed by 5:00pm, on any working day.
- Shipping prices are applicable to all orders under $150 USD approx. This is to supplement the charges incurred from reputable delivery companies. These prices ensure that your product is delivered to you safely and on time.
- As a special thank you to our customers, US delivery is free on orders above $150 USD.
All shipping times provided are an estimate and are applicable to orders placed before 12pm (PDT/GMT-7) Monday to Saturday. Orders placed after 12pm (PDT/GMT-7) Monday to Saturday will be dispatched the following calendar day (except for Sundays, in which we will dispatch the order on Monday morning); orders placed after 12pm (PDT/GMT-7) on Saturday will dispatched the following Monday.